Patient engagement & cultural competence
Determine the Perception vs. the Reality of the Population Served
If we know who the individual is as opposed to one’s perception of the individual then it makes healthcare delivery more attainable with potential better health outcomes. If one’s perception is the same as the reality, then there is an opportunity to make needed changes but if one’s perception is different than the reality we run the risk of increasing disparity in care and health outcomes.
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We as Health Care Professionals need to educate ourselves and recognize that our beliefs and attitudes, conscious or unconscious can have a positive or negative impact on: Patient care and compliance, The patient experience, Self-management, Health outcomes
Improve the health outcomes for the Elderly Black Population, they are the least engaged and have the worst health outcomes in all disease categories be it cardiac, pulmonary, neurology, infectious disease etc.
The other most vulnerable population are patients with Sickle Cell Disease: they are the most vilified when they make it to the adult world and are midway through their life expectancy and are referred to as “Drug Seekers” even though the medical literature confirms that they are the least addicted for patients who require pain management.
Lets substitute judgmental behavior directed at patients by increasing empathy, Respect and understand the individual’s cultural beliefs regarding their health. Prevent disparate care, Maintain patient dignity.